Everything You Need to
From no-code flow builders to enterprise-grade security, Agentix provides the complete toolkit for building intelligent customer experiences.
Time to Deploy
Uptime SLA
PowerLinks
Languages
The PowerLinks Platform
Modular building blocks that snap together to create any customer journey imaginable.
PowerLinks Architecture
Modular building blocks like Realtime Guidance, Media Upload, and Recording Analyzer to construct any customer journey.
- Drag-and-drop builder
- 100+ pre-built components
- Custom logic blocks
Intelligent Orchestration
Design smart customer experiences that seamlessly blend AI automation with human empathy at scale.
- Multi-agent coordination
- Context preservation
- Smart handoffs
Realtime Guidance
Empower agents with live, step-by-step instructions and full context during active customer interactions.
- Live coaching
- Knowledge surfacing
- Compliance prompts
Automated Dialing
Smart outbound dialer integration to streamline outreach and maximize agent productivity.
- Power dialing
- Click-to-call
- Voicemail detection
Recording Analyzer
Automated quality assurance and insights extraction from every customer interaction using AI.
- Sentiment analysis
- Compliance scoring
- Trend detection
Unified Agent Workspace
A single pane of glass for tasks, jobs, and monitoring—giving agents total context and control.
- 360° customer view
- Task management
- Real-time metrics
Platform Capabilities
A comprehensive suite of tools designed for enterprise-scale AI agent deployments.
Visual Flow Builder
Design complex workflows with drag-and-drop simplicity
Instant Deployment
Go from design to production in under 20 minutes
Enterprise Security
SOC 2 compliant with air-gapped deployment options
Real-time Analytics
Live dashboards for performance monitoring
Omnichannel Support
Deploy across WhatsApp, Voice, Email, Slack, Web
Human-in-the-Loop
Seamless escalation from AI to human agents
Multi-language
Support for 50+ languages including Arabic
LLM Agnostic
Switch between OpenAI, Anthropic, Meta, and Google seamlessly
How It All Connects
See how Agentix orchestrates data, AI, and humans into seamless workflows.
WhatsAppOrchestration Engine
See these features in action. Book a personalized demo with our team.