Privacy Policy

1. What information do we collect?

We collect the following types of personal data:

• Contact information: name, email address, phone number, and other contact details you provide to us.
• Account information: username, password, and account preferences when you create an Agentix account.
• Technical information: IP address, browser type, device type, operating system, and other technical information.
• Usage information: pages visited, features used, time spent on site, AI agent configurations, and other usage information.
• Platform data: data you input into the Agentix platform, including AI agent configurations, conversation logs, and integration settings.

We may also collect personal data from third-party sources, such as social media platforms and authentication providers, to enhance our services.

2. How do we use your information?

We use your personal data for the following purposes:

• To provide and maintain our services: We use your personal data to provide and maintain our AI agent orchestration platform, including processing your requests and providing customer support.
• To communicate with you: We use your personal data to communicate with you about our services, updates, promotions, and offers, and to respond to your inquiries and requests.
• To improve our services: We use your personal data to analyze and improve our platform and services, to develop new features, and to conduct research and analysis.
• To ensure security: We use your data to detect, prevent, and address technical issues, fraud, and security threats.

We may also use your personal data for other purposes with your consent.

3. How do we protect your information?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, theft, and loss. Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• SOC 2 compliance and enterprise-grade security standards

4. How long do we keep your information?

We keep your personal data for as long as necessary to provide our services and fulfill our contractual obligations. We also keep your data for a reasonable period of time after you terminate your use of our services or until you request that we delete your personal data.

5. Do we share your information with third parties?

We do not sell your personal data. We may share your data with:

• Service providers: Third-party vendors who assist us in providing our services (e.g., cloud hosting, payment processing).
• AI model providers: When using third-party AI models (e.g., OpenAI, Anthropic) as configured in your agents, data may be processed by these providers according to their privacy policies.
• Legal requirements: When required by law or to protect our rights and safety.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Your rights

You have the following rights regarding your personal data:

• Right to access: You have the right to access and receive a copy of your personal data.
• Right to rectification: You have the right to correct, update, or delete your personal data.
• Right to erasure: You have the right to request deletion of your personal data.
• Right to object: You have the right to object to the processing of your personal data.
• Right to data portability: You have the right to receive your data in a structured, commonly used format.
• Right to withdraw consent: You have the right to withdraw your consent at any time.

To exercise your rights, please contact us at info@agentixhub.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any material changes to this policy by email or by posting a notice on our website. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: